Updated November 3, 2026.
Rescheduling a lesson
Request a change at least 24 hours before your appointment. Use your secure booking-management link where available or contact Road Master. A requested replacement time is subject to availability and staff confirmation. All appointment times use Halifax local time.
Cancellation requests
Contact Road Master directly to request cancellation. Online cancellation may not be available for your appointment. Staff must confirm the request and explain any applicable payment or refund arrangements.
Late changes, missed appointments and refunds
Contact Road Master before paying or booking to confirm the fee, missed-appointment and refund terms applicable to your service. Cancellation requests are reviewed individually; no particular refund outcome is promised on this page.
Weather and safety
If weather, road conditions or another safety concern affects your appointment, contact the school. Staff will confirm whether the appointment can proceed and discuss available arrangements. Do not assume your appointment is cancelled without confirmation.
Government tests and online courses
Government road-test changes must be managed through the official Nova Scotia service and are separate from a Road Master vehicle reservation. Ask the school about any conditions applicable to course enrolment or issued course access.
Contact
Call +1 902-448-8288 or email support@myroadmaster.ca. Keep your appointment reference handy; do not share your secure management token publicly.